Terms of Service

1. About MAKA AI and these terms

These Terms of Service govern your use of MAKA AI at www.maka.ai and related MAKA AI services. The service is provided by 码卡（广州）科技有限公司 (the “Company”, “we”, “us”). “You” means the person using the service, or the organization that person is authorized to represent.

Please review these terms before creating an account or using the service. Merely viewing a public page does not, by itself, mean you have agreed to paid services or an expanded license to your content. Personal information is addressed separately in our Privacy Policy.

2. Eligibility and your account

You must be legally able to enter this agreement in your location. If you have not reached the age of legal majority, a parent or legal guardian must authorize your use where permitted by law. The service is not directed to children under 13 or a higher applicable local minimum age.

Use accurate account information and protect your sign-in methods. Do not sell, rent or improperly share an account. If you act for an organization or client, you must have authority to submit its content and use the service on its behalf. Tell us promptly if you suspect unauthorized access.

3. The service and availability

MAKA AI provides design tools such as templates, editing, storage, export and, where enabled, AI-assisted generation and integrations. Availability, limits and supported formats are shown in the product. A description of a future or experimental feature is not a promise that it is currently available.

We may improve or change features or temporarily suspend them for maintenance, security or legal reasons. We will handle material changes affecting paid, unfulfilled services in accordance with the purchase terms and applicable law. Keep your own copies of important work; we do not promise indefinite online editing, storage or hosting.

4. Your content and our limited permission

You retain the rights you hold in content you provide. You must have the rights and permissions needed for uploaded text, images, logos, fonts, personal information and other material, including content supplied for a client.

You grant us a non-exclusive permission, limited to the territories and time needed to operate the service, to host, copy, process, edit, render, export and transmit that content to fulfill your requests and provide necessary support, security and troubleshooting. Necessary service providers may process it for those purposes.

This permission does not transfer ownership of your content to us or allow us to sell private designs as public templates, use them in advertising or use them for our model training without separate authorization or another applicable lawful basis. Sharing or publishing is governed by the action you choose and the rights of the relevant recipients.

5. Templates, assets and AI results

Templates, fonts, images and other supplied assets may be subject to their own licenses. Your permitted use is defined by the license and any purchase terms shown for the relevant item. Paying for a plan does not automatically transfer ownership of underlying assets, grant exclusive rights or remove third-party restrictions.

Do not extract or resell supplied assets as standalone stock or templates, or claim exclusive ownership of content you have only licensed, unless the applicable license expressly permits it. Important license restrictions must be disclosed before use or purchase and must not be retroactively imposed on an existing valid license.

AI results can be inaccurate, similar to other results or unsuitable for your intended use. Review all text, facts, imagery, rights, advertising claims and personal information before publishing or relying on a result. We do not guarantee that AI output is unique, eligible for copyright protection or free of third-party rights. Your use must comply with applicable law and relevant asset licenses; nothing here removes rights or remedies that law requires us to provide.

6. Acceptable use

Do not use the service to infringe intellectual property or privacy rights, impersonate or defraud others, produce unlawful or exploitative content, distribute malicious code, attack the service, bypass access or payment controls, or interfere with others’ use. Do not misrepresent generated material in a way that violates law or another person’s rights.

Use an API or integration only within the access and limits granted to you. Protect any credentials and review what content is sent to an external service. Third-party products have their own terms; we do not grant you rights in those products.

7. Paid plans, credits, cancellation and refunds

If paid services are offered, the checkout must show the price, currency, taxes where applicable, included features or credits, billing interval and whether renewal is automatic. Your order and the terms displayed before purchase control those commercial details. This page does not itself authorize a charge.

For an automatically renewing plan, the renewal terms and a way to cancel must be provided. Use the cancellation control supplied with the plan or contact us if you cannot access it. Cancellation stops future renewals as described at purchase; it does not waive refunds or other remedies required by law.

Credit allocation, usage, expiry and treatment of failed requests must be described in the product before purchase or use. Contact us about duplicate or incorrect charges, non-delivery or defective service. Refunds follow the purchase terms and applicable consumer law; these terms do not impose a blanket “no refunds” rule.

8. Copyright concerns and content complaints

Send concerns to makasj2022@gmail.com. Identify the affected work or URL, the right you believe is involved, your contact details and supporting evidence. If acting for a rights holder, explain your authority. Provide accurate information and do not send unrelated sensitive records.

We may request additional information, take proportionate temporary measures and forward relevant parts of a complaint to the content provider, with unnecessary personal or confidential information removed. Affected users can respond with evidence or ask us to review a restriction. We handle notices, responses and any restoration under applicable law; a temporary restriction is not a final legal determination.

If you receive a claim about a template used within your license, contact us with the order, template and claim details. Depending on the facts, appropriate support may include reviewing rights information, replacement, assistance or an order-level remedy. This is not an unlimited indemnity or a guarantee that every claim will be resolved in your favor.

9. Suspension, ending use and changes

We may restrict content or access where reasonably necessary for unlawful activity, serious breaches, security risks or rights disputes. Measures should be proportionate to the affected content and risk. Except where urgent circumstances or law prevent it, we will explain the reason and how to contact us for review.

You can stop using the service or request account deletion through the contact below. Ending an account does not erase obligations or valid licenses that already arose, legally required records or unresolved disputes. Data retention is addressed in the Privacy Policy.

We may update these terms and will identify the new version and date. Material changes require appropriate notice and, where needed, renewed agreement. We will not retroactively reduce rights already granted under a valid order except where law requires or you agree.

10. Responsibilities and resolving disputes

Each party is responsible for its conduct and obligations under these terms and applicable law. We cannot promise uninterrupted service, error-free AI output or that every design will meet your business objectives. Those limits do not exclude responsibility that cannot legally be excluded, including mandatory consumer protections.

Please contact us first so we can try to resolve a dispute. The laws of mainland China apply to this agreement, subject to mandatory protections and rights to bring claims in your home jurisdiction where applicable. Disputes may be brought before a court with lawful jurisdiction. These terms do not require private arbitration or waive rights that cannot lawfully be waived.

11. Contact

Include the MAKA AI account or order reference relevant to your request. Never send us your password, authentication token or full card details.